While definition of the cloud at it's most basic can be done using a sentence or two, the disruption it brings with it can take volumes to explain. Let's not forget all the technologies being moved can cause instability in an IT environment. The IT landscape has grown in complexity supporting a wider and growing range of technologies and platforms (Virtualization, Cloud, Open Source etc.), and accelerated application release schedules. Today a typical environment is highly dynamic including a large data volume – even thousands of different configuration parameters. This is all highly relevant to cloud and thought it would bring some insight to an area that goes neglected but is of paramount importance when discussing cloud adoption. Configuration/Change Management. Business Service Management (BSM) today has morphed into an Information Technology Infrastructure Library (ITIL) support solution rather than the pure infrastructure and application management vision that appeared nearly a decade ago. The original business service management (BSM) concept was founded on the capability to map business services to infrastructure components. This gave end users visibility into IT as well as bridged the way IT and users saw applications. A new Forrester research report "IT'S TIME TO REDISCOVER BSM." is available to you (Free for next seven days) http://www.evolven.com/download-forrester-report-bsm.html Posted by Alex Gutman |
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